Shipping Policy

Shipping Policy

Introduction

At Healthy Nutrea, we are committed to delivering your orders in a safe, secure, and timely manner. This Shipping Policy outlines the procedures, timelines, and essential details regarding the delivery of our skin and health-related products purchased through our website. Please read the following carefully to understand how we handle your orders from processing to delivery.

Delivery Coverage

We deliver across major cities and towns in India. For certain remote locations, delivery may take longer or may be subject to limitations. If your shipping address falls outside our regular coverage, our customer support team will contact you after the order is placed to provide alternative solutions or estimated timelines.

Processing Time

Once your order is successfully placed and payment is confirmed, processing begins within 24–48 business hours. You will receive a confirmation email or SMS with your order details. When your order is dispatched, we provide tracking information, if available, to help you monitor its journey.

Estimated Delivery Time

  • Skin & Health Products: Usually delivered within 4 to 7 business days, depending on location and product availability.
    Please note that delivery timelines may vary due to external factors, such as logistics availability, weather conditions, regional restrictions, or peak order periods.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout. For select products or orders above a certain value, Healthy Nutrea may offer free shipping as part of promotional campaigns or special offers.

Tracking and Notifications

Once your order is dispatched, a tracking ID or link will be shared via email or SMS. You can use this information to track the real-time status of your shipment and plan for receipt accordingly.

Delivery Attempt and Acceptance

Our delivery team will attempt to deliver your order at the address provided during checkout. In case the recipient is unavailable:

  • A second delivery attempt will be made.

  • If delivery fails again, the product may be returned to our warehouse.

  • Additional charges may apply for re-shipment.

We strongly recommend ensuring that someone is available at the delivery address to receive the order.

Inspection on Delivery

We advise customers to inspect the product at the time of delivery. If the packaging appears damaged or tampered with, please refuse delivery and immediately notify our support team. For any issues discovered after delivery, kindly contact us within 24 hours to ensure a prompt resolution.

Delays and Exceptions

While we make every effort to deliver within the estimated timelines, delays may occasionally occur due to unforeseen logistical or operational challenges. In such cases, Healthy Nutrea will keep you informed and make every effort to ensure your order reaches you as quickly as possible.

Contact Us

For any questions regarding shipping, delivery status, or special delivery requests, please reach out to our support team:

Healthy Nutrea
Tower T2, 402, Experion Capital,
Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh
📞 +91 9208711084
📧 contact@helathynutrea.com